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Sandos Caracol Eco Resort
Riviera Maya, Mexico
HOTEL INFORMATION
Immerse yourself in nature and ancient Maya history at our truly unique all inclusive resort in Playa del Carmen, Mexico. Here at Sandos Caracol Eco Resort, you can swim in the crystal-clear waters of a ancient jungle cenote, lounge on the beach surrounded by palm trees, or spend an adrenaline-filled day at the full-size water park. When you have the best water park in Mexico, multiple swimming pools, non-stop fun and entertainment, along with a white sand beach what more do you need.
SERVICES AND FACILITIES
Food and drink
2 poolside bars
- 9 bars/lounges
- 9 restaurants
- A swim-up bar
- Coffee and tea in common areas
- Snack bar/deli
Things to do
18 holes of golf
- 2 outdoor tennis courts
- 3 outdoor pools
- 5 spa tubs
- Basketball
- Beach volleyball
- Beach yoga
- Billiards/pool table
- Children’s club
- Children’s pool
- Ecotours
- Fitness classes
- Free bicycle rentals
- Free water park
- Full-service spa
- Health club
- Hiking/biking trails
- Kayaking
- Motorized watercraft
- Nightclub
Spa
16 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Facials
- Hot stone massages
- Hydrotherapy
- Manicures/pedicures
- Outdoor treatment areas
- Prenatal massages
- Reflexology
- Sauna
- Spa open daily
- Spa tub
- Sports massages
- Steam room
- Thai massages
- Turkish bath
WEDDING INFORMATION
WEDDING PACKAGES
Seaside Bliss
Your ceremony includes:
• Symbolic ceremony • Ceremony setup as per resort location
• Government beach permit (Mountaintop terrace at Sandos Finisterra) • 3 medium-sized ower medallions • Rose petals for the aisle during the ceremony (1 bag) • Sound system and microphone during the ceremony • 1 bouquet and 1 boutonnière, or 2 bouquets, or 2 boutonnières Your reception includes: • Private cocktail with open bar and appetizers (duration: 1 hour) • Private dinner reception with open bar (duration: 3 hours) • Basic setup and ambient lighting • Sparkling wine for the wedding toast • 3 tier custom made wedding cake • 3 centerpieces • DJ, light, and sound during dinner (duration: 3 hours)
Additional bene¬ts for the wedding couple: • Wedding organization and personalized service from our wedding coordinators • Steaming service for the wedding out¬t (arrival 3 days prior is required) • 1 make-up and hairstyle session (excludes trial) at the Sandos Spa • Couple’s massage at the Sandos Spa (duration: 50 minutes) • Upgrade to next available room category (subject to availability)
Sweet Romance
Your ceremony includes:
• Symbolic ceremony
• Ceremony setup as per resort location
• Wedding locations of choice (Additional fee applies for beach locations and mountaintop terrace at Sandos Finisterra)
• 1 medium-sized ower medallion
• Sound system and a microphone during the ceremony
• 1 bouquet and 1 boutonnière, or 2 bouquets, or 2 boutonnièresYour reception includes:
• Private cocktail hour with open bar (duration: 1 hour)
• Private dinner reception with open bar (duration: 3 hours)
• Basic setup and ambient lighting • Sparkling wine for the wedding toast
• 2 tier custom made wedding cake
• 2 centerpieces
• Sound system with microphone during dinner (duration: 3 hours)Additional bene¬ts for the wedding couple:
• Wedding organization and personalized service from our wedding coordinator
• 1 make-up and 1 hairstyle (excludes trial) at the Sandos Spa
• Couple’s massage at the Sandos Spa (duration: 25 minutes)
• Upgrade to the next available room category for the couple (subject to availability)
Dreamcatcher
Your ceremony includes:
• Symbolic ceremony
• Ceremony setup as per resort location
• Wedding locations of choice (Additional fee applies for beach locations and mountaintop terrace at Sandos Finisterra)
• Sound system and microphone during the ceremony
• 1 centerpiece for minister’s table
• 1 bouquet and 1 boutonnière, or 2 bouquets, or 2 boutonnièresYour reception includes:
• Private dinner reception with open bar (duration: 3 hours)
• Basic setup and ambient lighting
• Sparkling wine for the wedding toast
• 1 tier custom made wedding cakeAdditional bene¬ts for the wedding couple:
• Wedding organization and personalized service from our wedding coordinator
• Upgrade to the next available room category for the couple (subject to availability)
ROOM INFORMATION
Standard amenities
• Balcony
• In-room WiFi
• 24-hour room service
• Bathrobes and slippers
• Laptop-size safe
• Air conditioning with climate control
• Vanity mirror
• Minibar
• Iron and ironing board
• Hairdryer
• Telephone
Find your dream wedding destination and amenities
Get a free destination wedding consultation
STANDARD ROOM
419 ft²
1 king-size or 2 double beds
Sleeps 4
Set alongside our gorgeous Nature Path, the Standard Room gives you an opportunity to observe the local wildlife, mangrove, and jungle. Each Standard Room has a private balcony, warm tropical style décor, and everything you need for a comfortable and relaxing stay in Sandos Caracol Eco Resort. The Standard Room comfortably sleeps two adults and two children.
ECO FAMILY SUPERIOR
322 ft²
1 King Bed and Bunk bed for 2 children
Sleeps 4
The perfect room option for guests seeking child-friendly accommodation. Featuring modern style decor inspired by the surrounding jungle, these rooms have a king size bed and a bunk bed for two children. You’ll also find upgraded amenities like free in-room Wi-Fi, 24-hour room service, plus bathrobes and slippers for added comfort.
ECO FAMILY SUITE
441 ft²
1 King Bed and Bunk Bed for 3 children
Sleeps 5
The Eco Family Suites are perfect for families especially if you’ve never stay in a hotel room with a private pool before. Your private balcony has its very own plunge pool which makes the Eco Family Suites one of the most unique rooms in the resort.
You will have excellent views of the jungle from the private balcony where you can spot exotic birds including the elusive Red Collared Toucan (if you are lucky).
The Eco Family Suites sleeps 2 adults and 3 children with one master bedroom complete with king-size bed and a fun bunk bed for three. The stylish bathroom includes 2 luxurious showers, plush bathrobes, and complimentary toiletries. You also have access to 24-hour room service, free in-room Wi-Fi, and more.
SELECT CLUB SUPERIOR ROOM
420 ft²
1 king-size or 2 double beds
Sleeps 4
Perfect if you want a little something extra when it comes to adult only accommodation such as comfortable bedding, jungle inspired decor, Wi-Fi access, full sized balcony, jungle views, and much more. You’ll have 24-hour room-service, perfect for those days when you feel like a little breakfast in bed.
SELECT CLUB DELUXE
441.32 ft²
1 king-size
Sleeps 3
The in-room jacuzzi is the perfect spot for enjoying a glass of wine or a little bit of room service. You’ll have access to the exclusive Select Club areas including the adults only swimming pool and beach-club section. The Select Club Deluxe has 441.32 FT² of living space and comfortably sleeps 3 adults. The jungle views offer the opportunity to see some of the resident Howler Monkeys and Spider monkeys that hang-out (no pun intended) around the resort.
SELECT CLUB PENTHOUSE
624 SQ FT
1 king-size
Sleeps 3
With 667 FT² of living space the Luxury Penthouse Suite sleeps up to 3 adults and features an outdoor terrace with a spacious jacuzzi perfect for soaking away your stress. The suite has a large master bedroom with a king size bed and a separate living area with a stylish sofa bed. As a guest in the Luxury Penthouse Suite you have access to the exclusive Select Club facilities and you also have 24 room service.
ROYAL ELITE SUPERIOR
420 ft²
1 king-size or 2 double beds
Sleeps 4
You’ll love the rooms location by the resort’s main pool situated just in front of the beach area! These luxurious rooms have been designed with eco-sustainable features like solar-powered water heating and LED lights, in addition to special amenities like Premium liquor, 24-hour room service, in-room Wi-Fi, plush bed linen, cozy bathrobes + slippers, and more.
ROYAL ELITE ONE BEDROOM SUITE
667 ft²
1 King Bed in Master Bedroom and 1 Sofa Bed
Sleeps 4
Designed for families, these contemporary-styled suites have a spacious bedroom with a plush king-size bed plus a separate living room with double sofa bed. The spacious balcony has a lovelly views of the swimming pool and a partial ocean view. As a guest you also have extras such as premium liquor, 24-hour room service, in-room Wi-Fi, cozy plush bathrobes and slippers.
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